Shipping policy
At MEILINXU, we aim to provide a reliable and straightforward delivery experience for every order.
Shipping Area
We currently ship within the 48 contiguous United States and Washington, D.C.
At this time, we do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO addresses, or international destinations.
Free Standard Shipping
MEILINXU offers Free Standard Shipping on eligible orders shipped within our supported U.S. delivery area.
There is no minimum order amount required for Free Standard Shipping.
Estimated Delivery
Most standard orders are expected to arrive within approximately 3–5 business days.
Delivery times are estimates and may vary depending on destination, inventory availability, carrier conditions, weather, holidays, or other circumstances outside our control.
Orders and shipments may continue moving through the fulfillment and carrier network on weekends, but delivery estimates are generally stated in business days.
Shipping Carriers
We work with major national and regional delivery carriers, which may include USPS, UPS, FedEx, and other delivery partners.
The carrier used for an order is selected automatically based on the destination, package, and delivery requirements.
We are unable to guarantee or accept requests for a specific carrier.
Order Tracking
Tracking information becomes available after your order has shipped.
Once available, tracking details will be provided so you can follow the progress of your shipment.
Carrier tracking may sometimes take additional time to display the first scan or update.
Shipping Address Changes
Please review your shipping address carefully before completing your order.
If you notice an incorrect shipping address after placing an order, please contact us as soon as possible at:
We will make a reasonable effort to help before the order enters final fulfillment, but address changes cannot be guaranteed after an order has begun processing.
Once an order has shipped, we generally cannot change the delivery address.
Delayed Packages
Carrier delays can occasionally occur because of weather, high shipping volume, holidays, transportation disruptions, or other circumstances outside our control.
If your shipment has not arrived by the expected delivery date or the tracking information has not updated for an extended period, please contact us.
Lost Packages
If your package appears to be lost, please contact MEILINXU at:
Please include your order number.
We will review the tracking information and work with the delivery carrier to investigate the shipment.
If the shipment is confirmed lost, we will work with you on an appropriate resolution, which may include a replacement or refund.
Packages Marked Delivered
If tracking shows that your package was delivered but you cannot locate it, please:
- Check around the delivery location, including entrances, porches, garages, or other safe locations.
- Check with household members, neighbors, or building staff who may have accepted the package.
- Review the carrier tracking information for delivery details.
If the package still cannot be located, please contact us and provide your order number.
Damaged Packages
If your item arrives damaged, please contact us at mmeilinxu@gmail.com and include:
- Your order number
- A description of the issue
- Photos of the damaged item
- Photos of the shipping packaging, when available
This information helps us review the issue and provide assistance more efficiently.
International Shipping
MEILINXU currently does not offer international shipping.
Need Help?
For questions about shipping, tracking, delayed packages, or an existing order, please visit our Contact Us page or email us at:
Please include your order number whenever applicable.