Have Questions? We're Here to Help.
Q1: What is a cremation urn?
A: A cremation urn is a container designed to hold cremated remains (i.e., ashes). Our products are made of high quality aluminum, making them an ideal choice for storing cremated remains, whether as a funeral urn or a daily memorial urn.
Q2: What is the difference between a standard urn and a keepsake urn?
A: A standard cremation urn is designed to hold a full adult’s ashes. A keepsake urn, also often called a mini urn or small urn, is used to hold a portion of the ashes. If you wish to share ashes among family members, a keepsake urn or miniature urn is an excellent choice.
Q3: What is a companion urn?
A: A companion urn is a larger capacity urn specifically designed to hold the ashes of two individuals, making it ideal for couples or partners who wish to be together.
Q4: Can your urns be used for pets?
A: Yes. Our urns are also suitable for pets. Many customers choose a pet urn (such as a dog urn or cat urn) to honor their beloved dog, cat, or other pet.
Q5: What material are your urns made of?
A: Our urns are made of high quality aluminum. This metal ensures that our urns are lightweight, corrosion resistant, and long lasting, providing a dignified and durable resting place for your loved ones.
Q6: What are the advantages of an aluminum urn over other materials?
A: As a metal, aluminum offers excellent sealing, moisture resistance, and fire resistance, effectively keeping ashes dry over time. Compared to ceramic urns or wooden urns, our aluminum urns are stronger, less prone to breakage, and will not rust like some other metals.
Q7: Are your urns handmade?
A: Yes. Each of our urns is carefully handcrafted. Our team of skilled artisans pays close attention to detail, ensuring every piece combines aesthetics with functionality as a meaningful keepsake.
Q8: How do I choose the right urn size for adult ashes?
A: When selecting an urn, the most important factor is capacity. Typically, adult ashes have a volume of about 3.0 to 3.5 liters (approximately 183 to 213 cubic inches). Our full size adult urn is designed to hold the complete ashes of one adult.
Q9: What if I am unsure about the amount of ashes?
A: A common rule of thumb is that one pound of body weight corresponds to roughly one cubic inch of urn capacity. Our product pages list the exact internal volume, so you can make an informed decision. When in doubt, choosing a slightly larger urn is safer.
Q10: When are small urns and mini urns appropriate?
A: A small urn is typically used for a larger share of ashes, suitable for distribution among family members. A mini urn, also called a tiny urn, holds a symbolic portion of ashes. Both are ideal as keepsakes.
Q11: What is a keepsake urn? How large is it?
A: A keepsake urn is a small urn designed to hold a small portion of ashes. Their capacities usually range from 0.05 to 1.0 liter (about 3 to 61 cubic inches). They are perfect if you wish to divide ashes among several family members or keep only a small portion as a memento.
Q12: Can your urns be used for an infant’s ashes?
A: Yes. Our small urns or miniature urns are also suitable for an infant’s ashes. For infants or young children, a smaller capacity urn is an appropriate and respectful memorial option.
Q13: How are ashes placed into the urn?
A: After cremation, ashes are usually placed in a sealed plastic bag, which is then put into the urn. You may place this bag directly into our urn, or if you prefer, you can pour the ashes directly in.
Q14: How is the urn sealed?
A: Our urns come with a threaded lid that can be easily opened and securely closed. This design ensures the ashes are safely sealed inside, providing moisture proof and waterproof protection.
Q15: Can I take the urn with ashes home?
A: Absolutely. Most families choose a suitable urn and bring the ashes home. Our urns are designed to be aesthetically pleasing and can be placed anywhere in your home as a tribute to your loved one.
Q16: Can my urn be used for burial?
A: Yes. Our aluminum urns are strong and durable, making them suitable as burial urns for direct interment. They can also be placed in a columbarium niche. If you plan for water burial, we recommend a specialized biodegradable urn.
Q17: What are cremation containers and cremation boxes?
A: “Cremation container” or “cremation box” is a general term for any vessel that holds ashes. Our cremation urn is a high quality example of a cremation container.
Q18: Can I divide ashes into multiple urns?
A: Yes, this is very common. You may use one full size urn for the majority of ashes and several keepsake or mini urns to share portions with other family members.
Q19: What accessories come with the urn?
A: Each urn comes with a pair of gloves and a black velvet bag. The gloves help maintain cleanliness and dignity when handling ashes, and the velvet bag can be used to store or protect your urn.
Q20: Can I give an urn as a gift to a family member?
A: Yes. A thoughtfully chosen urn is a meaningful memorial gift. Keepsake urns, in particular, make private and precious gifts to help family members cope with loss.
Q21: Besides ashes, can I put other items inside the urn?
A: Yes. In addition to ashes, you may include small mementos such as a lock of hair, a piece of fabric, sand or soil from a special location, etc. This makes the urn a one of a kind keepsake.
Q22: With so many types of urns available, how should I choose?
A: When choosing an urn, consider three core factors: capacity (can it hold the amount of ashes?), material (is it suitable for the intended environment?), and design (does it meet your aesthetic and emotional needs?).
Q23: What is an urn vault?
A: An urn vault is a larger, often sealed outer container used to protect the urn from soil pressure during burial. If you plan for burial, you may want to check with the cemetery about their requirements for an urn vault.
Q24: Can I purchase urns online?
A: Yes. You can purchase cremation urns through various online channels, such as e commerce platforms or specialized urn retailers. Be sure to verify the capacity and material before purchasing.
Q25: What is a decorative urn?
A: A decorative urn is one that is beautifully designed and has high ornamental value. Our products combine functionality with aesthetics, so they can serve as decorative pieces in your home.
Q26: Can your urns be used as wedding urns?
A: Although our urns are primarily designed for ashes, their elegant appearance also makes them suitable as containers for other precious keepsakes, such as wedding mementos. However, their main purpose remains as cremation urns.
Q27: Can I place an urn next to plants or use it as an urn for plants?
A: Our urns are sealed containers for ashes and are not designed to be used as planters. However, you may place the urn next to plants as a meaningful memorial display.
Q28: Besides dogs and cats, can your urns be used for other pets?
A: Yes. Our urns are versatile and suitable not only for dogs and cats but also for other small pets such as birds or reptiles.